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REFUND POLICY
Titan Protocol — Genesis Key Concession Finality
Last Updated: February 26, 2026
IMPORTANT: The Genesis Key concession is final and non-refundable once the cNFT has been minted on the Solana blockchain. Read this document carefully before proceeding with payment.
1. Finality of Concession
The Genesis Key concession is final and non-refundable once the compressed non-fungible token (cNFT) has been minted on the Solana blockchain. The on-chain nature of cNFT minting is an irreversible operation recorded permanently on the distributed ledger. There is no technical mechanism to "unmint" a Genesis Key once it exists on-chain.
2. Pre-Mint Process
Before a Genesis Key is minted, the following steps occur in sequence:
- Qualification: The prospective Holder engages with a Titan Protocol representative to establish understanding of the concession;
- Compliance Vetting: Sanctions screening, wallet risk assessment, and compliance checks are performed;
- Risk Acknowledgment: The prospective Holder reviews and acknowledges the Risk Disclosure Statement;
- Terms Acceptance: The prospective Holder accepts the Terms of Concession and End User License Agreement;
- Payment: The concession payment is submitted in SOL, USDC, or USDT on the Solana blockchain;
- Minting: Upon payment confirmation, the Genesis Key cNFT is minted to the Holder's wallet.
The Holder has the opportunity to ask questions, review all legal documentation, and seek independent professional advice at any stage before submitting payment.
3. Pre-Mint Refund (Compliance Failure)
If any compliance or vetting check fails after payment has been submitted but before the Genesis Key cNFT is minted, the full payment amount will be refunded to the originating wallet within seventy-two (72) hours.
Circumstances that may trigger a pre-mint refund:
- Sanctions screening identifies the wallet or holder on a restricted list;
- Compliance vetting reveals disqualifying risk factors;
- Technical failure prevents the minting process from completing;
- Network conditions on Solana prevent successful cNFT creation.
4. Post-Mint: Non-Refundable
Once the Genesis Key cNFT has been successfully minted on the Solana blockchain:
- The concession payment is final and non-refundable;
- No cooling-off period applies;
- No partial refunds will be issued;
- Dissatisfaction with system performance, market conditions, or trading outcomes does not constitute grounds for a refund;
- Changes in the Holder's personal circumstances do not constitute grounds for a refund;
- Regulatory changes in the Holder's jurisdiction do not constitute grounds for a refund.
5. Rationale
The non-refundable nature of the concession is based on the following factors:
- On-chain irreversibility: cNFT minting is a permanent blockchain operation that cannot be reversed;
- Digital asset nature: The Genesis Key is a digital asset delivered immediately upon minting, not a physical good subject to return;
- Informed consent: The Holder reviewed all legal documentation and risk disclosures before payment;
- Opportunity to inquire: The Holder had direct access to a Protocol representative to ask questions before committing;
- Supply constraint: Each Genesis Key represents one of ninety-nine (99) concessions; refund processing would disrupt allocation management.
6. Exit Mechanism: Transfer
The Genesis Key is a transferable digital asset. If a Holder no longer wishes to maintain their concession, the exit mechanism is secondary market transfer:
- The Holder may seek a buyer independently;
- Transfer requires prior approval from Titan Protocol;
- The proposed transferee must complete compliance vetting;
- A transfer fee of five percent (5%) of the transaction value applies, payable by the seller;
- Upon transfer, all concession rights pass to the new Holder.
Titan Protocol does not guarantee the existence of a secondary market, buyer availability, or any particular transfer price.
7. Payment Confirmation
Payment is considered confirmed upon blockchain confirmation of the transaction on the Solana network. The specific number of block confirmations required is determined by Protocol operational parameters at the time of payment.
8. Disputes
Any dispute regarding refund eligibility shall be resolved in accordance with the dispute resolution provisions of the Terms of Concession.
9. Acknowledgment
By submitting payment for a Genesis Key concession, you acknowledge that:
- You have read and understood this Refund Policy in its entirety;
- You understand that the concession is final and non-refundable once minted;
- You have reviewed all associated legal documentation including the Terms of Concession, EULA, Risk Disclosure Statement, and Privacy Policy;
- You have had the opportunity to ask questions and seek independent advice;
- You are proceeding with payment voluntarily and with full knowledge of these terms;
- Your sole exit mechanism after minting is secondary market transfer, subject to Protocol approval.